CompTIA Member Conference

Posted by mattpoy on October 26, 2010 Posted in CompTIA, Education, Events Tagged CompTIA, Education, Skills, UK Reseller Forum

Strange feeling you get when an event is over for another year. All the build up and hard work, I didn’t want it to end. Our CompTIA Member Conference 2010 was a success. Great people, great exchange and great networking. To see 400 delegates work the floor, make new contacts and engage in conversation made me very proud. Our role at CompTIA is all about bringing the IT community together, to learn, network, engage and explore, and I felt we achieved that. Lots of focused roundtables and panel sessions with real quality and industry expertise. My personal highlight was the brilliant keynote presentation by Sir Ranulph Fiennes, peppered with humour, ace delivery and the very best in storytelling.

Reseller Forum

Posted by mattpoy on February 26, 2010 Posted in CompTIA, IT Service Provider Tagged Break/Fix, CompTIA, MSP, Service and Support, Trusted Advisor, UK Reseller Forum

William Linard from my UK team and I hosted the quarterly CompTIA UK Reseller Forum at the Leicester City Walker Stadium. Great turnout of small business owners focusing on vendor relationships, being better at becoming a trusted advisor and setting high standards of quality for IT service and support to UK businesses. It’s not about fixing customer machines, it’s about setting them up so they don’t fail in the first place. It was a very interactive session, with some very good best practice ideas shared around the table. Once we provided a platform for these guys to meet and talk, the ideas flowed for 3 hours. Together, we are raising the bar. http://www.flickr.com/photos/comptiauk