Small is Beautiful

More than half of UK GDP comes from small businesses. In the US, it has been quoted as high as 70%. At a meeting in Brussels, one of the ministers told us that if every small business was helped and encouraged to hire one new member of staff, there would be no unemployment in Europe.

So why am I a big supporter of the small, the underdog and the start-up. Because it is the lifeblood of our economy and it means people will continue to be creative, use technology to collaborative and think and share in communities rather moving backwards to an era where we clocked in and worked 9-to-5.

While big brands such as General Mills, General Motors and General Electric will still have their place, this is the ‘long tail’ of business. A billion little entrepreneurial opportunities ready to be exploited by smart, creative people. The future will be about ‘more’. More innovation, from more places and more people – people focused on narrow niches, where collectively all these producers will reinvent the industrial economy.

I liken it to the old days of small specialist shops and boutiques on a high street, but this time online, trading via Etsy or some other platform or ‘storefront.’ I don’t think we are too far away. In the meantime, I am happy to attend, support and present at events that encourage businesses of all sizes to come together and talk, share, exchange. I will be at Business Expo 3.0 (www.national-expo.co.uk ) on March 8th – we have a lot to learn.

Collaboration is the future

The Financial Times carried an article recently studying the Sony company, as they seek a return to the glory days of the Walkman. The new cheif executive talked about ‘collaborating to belong.’

Collaboration is central to a new wave of partnerships and working together – be with your operations division or your distribution channels. As technology shrinks the world, it is reinventing old forms of trust, where in many cases ‘using’ becomes more important than ‘having’ things. The importance of owning actual physical stuff is diminishing and having a physical product in our hands is not as important as the experience.

Sites such as NeighborGoods, ShareSomeSugar and SnapGoods allow us to lend and borrow everything we need within a community. The average household power drill is only used for 20 minutes in its entire lifetime, a lawn mower used for some 4 hours per year, so we do we all feel compelled to own one?  These sites are redefining how we perceive ownership and nobody does it better than ZipCar. For every person that uses the service for their transport needs, between 6-8 give up owning their own vehicle. It makes sense. That is the future.

Collaborative Consumption

I have mentioned some of these sites before, such as NeighborGoods, ShareSomeSugar and Swap, in previous posts, but this is a trend that must be taken seriously. Rachel Botsman and Roo Rogers have shared an extremely insightful view of how we are moving towards a world of sharing and renting, as opposed to owning (‘What’s Mine is Yours’ – well worth reading). It is changing a mind-set started in the 1950s of hyper-consumerism, where all our ills were swept under the carpet with just another purchase. So the old community activities and sharing were quietly eased out of the picture as we focused on number one (me, me, me). Technology is facilitating change and allowing cool sites such as ZipCar, Freecycle, thredUP, Ecomodo, Landshare and CouchSurfing to bring together people with a specific need (ie. somewhere to stay during a trip overseas) with those that have something to share (ie. a spare couch for travellers). What is most pleasing is that hard working people who gave up their leisure time and hobbies so that they could afford bigger houses and cars are now utilising the benefits of technology to claw back some of that valuable time. Back in the depression of the 1930s, President Roosevelt in the US shut down the country’s banks for a week, and many stores and practitioners were paid not in cash, but in home-grown groceries, batteries, oil and tobacco. Whilst we may not be heading back to the 30s, technology is helping to drive new thinking, where we don’t need to own a physical CD to listen to music, don’t want the DVD but want the movie; in other words, we want not the physical goods but the experience. Here is another, very relevant, quote from Bill McKibben, from his book Deep Economy: “For most of human history, the two birds ‘More’ and ‘Better’ roosted on the same branch. You could toss one stone and hope to hit them both. Now you’ve got the stone of your own life, or your own society, gripped in your hand, you have to choose between. It’s More or Better.” I like that.