As far back as 2001, when Jim Collins wrote Good to Great, he said “technology by itself is never a primary root cause of either greatness or decline.” That rings true even today, despite the massive disruption taking place as new generations of workers launch their brilliant ideas – think of Halo, Snapchat and Vine. All of these came about as a result of an individual or a group thinking differently.
When Collins and his team of researchers set out to establish what made companies ‘great,’ they expected that leaders would set out the strategy and the vision, and make it compelling enough that their employees would follow. Instead they discovered something different, that they first got the right people on the bus and in the right seats – and then they figured out where to drive it.
One of the early birds in the revolution was Circuit City, the company that pioneered the electronics superstore in the US (sadly not around today), and the one of the protagonists in their success was asked to name the top 5 factors that led to their transition to a great organisation.
He replied, “One would be people.”
“Two would be people.”
“Three would be people.”
“Four would be people.”
“And five would be people.”
It seems we need to correct the old adage “People are your most important asset.” People are not your most important asset. The right people are.